Step-by-step guide on how to check for your contract end date with your existing provider.
Step-by-step guide on how to check for your contract end date with your existing provider.
Step-by-step guide on how to check for your contract end date if your existing provider is BT.
1: Log into your online account through the BT website. You can find the log in option on the BT homepage under ‘My BT’.
2: Once logged in, you’ll see a drop down menu named ‘Your Products’ which you’ll need to select
3: Another drop down menu will appear from which you’ll need to choose the ‘Broadband’ option.
4: Scroll down on this page until you see ‘Your Contract Details’.
5: Underneath this will be confirmation of your contract end date and the number of days you have remaining on your contract.
When we ask for evidence of your existing providers’ contract end date, you’ll need to screenshot this page (which can be done on a laptop or smartphone) and reply to our email with this screenshot as an attachment.
Step-by-step guide on how to check for your contract end date if your existing provider is Virgin Media.
1: Log into your online account through the Virgin Media website. You can find the log in option on the Virgin Media homepage under ‘My Account’.
2: Once logged in, a box titled ‘Latest Bill’ will be displayed which will have a ‘View Contract’ option in the bottom left hand corner
3: Once selected, a new page will load with confirmation of your contract start date. The minimum contract length will also be displayed.
When we ask for evidence of your existing providers’ contract end date, you’ll need to screenshot this page (which can be done on a laptop or smartphone) and reply to our email with this screenshot as an attachment.
Step-by-step guide on how to check for your contract end date if your existing provider is Sky.
website
1: Log into your online account through the Sky website. You can find the log in option on the Sky homepage by clicking ‘Sign In’.
2: Once logged in, choose the ‘Your Products’ option and then select ‘Broadband’.
3: Upon doing this a new page will load which will have a box titled ‘Your Package’.
4: Underneath this you can find confirmation of the date you’re in contract until.
app
1: Log into your Sky app. You should already have this downloaded on your smartphone.
2: After you’ve logged in, select ‘Broadband’ from the listed options located at the bottom of the screen.
3: You’ll need to scroll down until you come across the box titled ‘Your Package’.
4: Underneath this will be confirmation of the date you’re in contract until.
When we ask for evidence of your existing providers’ contract end date, you’ll need to screenshot this page (which can be done on a laptop or smartphone) and reply to our email with this screenshot as an attachment.
Step-by-step guide on how to check for your contract end date if your existing provider is TalkTalk.
1: Log into your online account through the TalkTalk website. You can find the log in option on the TalkTalk homepage by clicking ‘My Account’.
2: Once logged in, you’ll need to select the ‘Package & Add-ons’ option.
3: Once you’ve chosen this, a new page will load which’ll have a box titled ‘Package Overview’.
4: Underneath this will be confirmation of your contract end date.
When we ask for evidence of your existing providers’ contract end date, you’ll need to screenshot this page (which can be done on a laptop or smartphone) and reply to our email with this screenshot as an attachment.