Anyone can be a referrer; you don’t have to be a toob customer!
A friend is someone who has been recommended to toob by the referrer. In order for both parties to receive the reward, the friend will need to sign up to our 18 or 24 month toob home broadband contract using the unique link provided by the referrer.
As many as you wish! Your friend must be a new customer on our 18 or 24 month toob home broadband contract. They must also be living at a different address to you.
Our refer a friend programme can be enjoyed in line with our terms and conditions which can be found here.
Once your friend’s broadband has been installed and live for more than 14 days, you’ll both be eligible for your rewards. Please allow at least 30 days from your friend’s install to receive an email inviting you to select your reward. To ensure you receive this, make sure you stay subscribed to our refer a friend notifications.
Please note, you must claim your reward within 90 days.
If you’ve followed these steps and you still haven’t heard anything, email: helpdesk@toob.co.uk.
We will email you to let you know. You can also visit this page (toob.co.uk/refer) to check your referral dashboard for any pending referrals.
Your browser will remember your login details if you are visiting on the same device you used to register.
Remember, to receive your rewards, your friend must use your unique link before placing their order. Once your friend’s home broadband service has been installed and is live for more than 14 days, you’ll both be eligible for your rewards. Please allow at least 30 days from your friend’s installation to receive an email inviting you to select your reward.
If your friend has followed these steps and you still haven’t heard anything, email: helpdesk@toob.co.uk.
Yes, we have changed the way we reward our referrers. You will have to register as a referrer to continue telling your friends about toob and receive rewards.
Unfortunately you won’t be able to benefit from our refer a friend programme. However, if you want to connect multiple properties, give us a call on 023 9300 9300 and we’d be happy to discuss your options.
For more information on our refer a friend programme, look at our full FAQs on our support page.
prior registration required for both referrer and friend. to qualify, the friend must be a new toob customer, sign up to toob’s 18 or 24 month home broadband contract and have a live toob service for more than 14 days. cannot be used in conjunction with other offers unless specified. rewards must be claimed within 90 days of notification. restrictions apply, subject to terms, see toob.co.uk/legal