Continue the full-fibre connection from your door to your device – and unleash the full power of your toob service!

connect capable devices with a cable  

An ethernet cable will secure the best speeds on your high-performance devices. We’ve provided a small spare CAT6 cable with your router. These are available in all sizes if you’re repositioning your router.

for convenience, there’s wi-fi 

You’ll be surprised… thick walls, furniture and even soft furnishings can reduce wi-fi performance.

The age and capability of your device, distance, physical obstructions or interference from other appliances will impact available wi-fi speed – and may even change throughout the day.

Remember, you’ll only need a fraction of the available speed to complete most tasks.

measuring wi-fi speed 

If Wi-Fi speed is a problem, we recommend downloading the Ookla speed test app – it’s what industry professionals use…

• Check the limitations or spec of your device first. See if your device is using the latest wi-fi 6 technology, as older devices will be slower.

• Ensure nothing else is running on your device (even in the background).

• Try the same test on multiple devices to understand what’s considered normal for your home and if any one device is performing differently.

• Comparing results from different locations could pinpoint problem areas or things you can influence to improve performance.

Visit toob.co.uk/support for more help and support.

other helpful topics: 

• Objects that may affect your wi-fi performance

• Best location for your wi-fi router

• Compatible mesh extenders and boosters

• How to reboot your toob wi-fi router